Refund policy

Return Eligibility

We want every customer to shop with confidence. If you are not satisfied with your purchase, you may request a return within 3 days of receiving your order.

To qualify for a return:

• The product must be unused.
• The product must be in its original packaging.
• All tags, accessories, manuals, and included items must be returned.
• Proof of purchase or order number must be provided.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Used products
• Personalized or customized items
• Clearance or final sale items
• Products damaged due to customer misuse

Refund Process

After receiving your returned product, our team will inspect it to verify its condition. If approved, your refund will be processed through the original payment method or another agreed-upon method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Exchange Policy

If you receive an incorrect, damaged, or defective product, we will gladly offer a replacement subject to product availability. If a replacement is unavailable, a full refund will be issued.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to our mistake, such as receiving the wrong or damaged product.

Contact Us

If you have any questions regarding your order, shipping, returns, or refunds, please contact our customer support team. We are committed to providing prompt assistance and ensuring your shopping experience remains simple, secure, and satisfying.